A whole new level of shopping experience with Lazada Promise.

Lazada, the leading online shopping destination in the Philippines, is giving more Pinoys a more satisfying experience with its Lazada Promise. This new system guarantees that any participating product with the Lazada Promise seal will be sent out within 24 hours on weekdays and 48 hours on weekends from the time of the order.

Because promises should be kept.

Here's how this feature works:
1. Only products with the Lazada Promise seal are eligible.
2. Eligible products will be dispatched via 2GO or LBC within 24 hours (Mon-Fri) to 48 hours (Sat-Sun) of placing your order.
3. You will receive SMS and email notification upon dispatch of your order. You may track your order real-time at www.lazada.com.ph/orderstatus
4. Should we happen to miss our dispatch guarantee, please contact Customer Service at www.lazada.com.ph/contact. You will be entitled to one (1) Php 500 Lazada voucher per eligible order.
5. If we contact you to verify your credit card or address, your order will be excluded from the Lazada Promise.


Offering a wide array of products from shoes, personal care, apparel, appliances, electronics and books, Lazada has something for every kind of buyer. Top brands featured in the site include Apple, Sony, Nikon, The Body Shop, Nike, Enfant and Sephora.

More than just reliability, convenience and variety, Lazada shoppers are assured of quick action on their orders as soon as they are placed and paid for.

For shopping fixes that need to be satisfied fast, visit www.lazada.com.ph now.